Shipping policy

Shipping Policy

  • Order Processing: Orders are processed after payment confirmation and dispatched once products are ready.

  • Free Worldwide Shipping: Standard shipping is free worldwide to eligible destinations.

  • Express Shipping: Available for an additional fee of $60–$80, with estimated delivery within 5–7 business days.

  • Standard Delivery: Estimated delivery within 10–15 business days.

  • Shipping & Tracking: Orders are shipped through established carriers, including FedEx where available. Tracking details will be emailed once available.

  • International Duties & Taxes: Customers are responsible for applicable import duties, taxes, and customs charges unless otherwise stated at checkout.

  • Delivery Delays: Manufacturing requirements, customs clearance, public holidays, and carrier disruptions may affect delivery timelines.

  • Address Accuracy: Customers must provide complete and accurate shipping details. Additional charges may apply to returned or undeliverable packages.

For full details, please refer to our Shipping Policy. For assistance, contact info@gemonediamond.com.