Customer Service

Is Shopping Safe with Us?
  • Since 1967, we have worked in the diamond and jewelry industries, and we aim to give each of our clients the best possible service. We want to give you all the information, direction, and value you need to make online shopping simple and easy.
  • We have established a trustworthy reputation, grown to be one of the biggest online jewelers, and are now able to ship anywhere in the world thanks to our distinctive selection and competitive pricing. Hence, when you purchase at Gemone Diamond, you become more than just a customer—you become a member of the Gemone Diamond family!
Why Choose Gemone Diamond?
  • In contrast to other jewelers, Gemone Diamond is open 24/7 and provides customers with the greatest services, including live chat and conversations with knowledgeable jewelry specialists.
  • Our unmatched, exclusive diamond and its jewelry collection come with the best price guarantee, and each engagement ring is individually handmade by skilled jewelers. Our constant commitment is to make sure you receive lifetime value at a minimal price level.
After How Many Days I Will Get My Product?
  • You will receive orders within 14-15 span of working days, from the day of purchase. In case of speed delivery, you will get your product in 9-10 working days.
What are the shipping charges?
  • We provide Free Shipping Over $1000, while Standard Delivery Charges are $69(Except America). For more information click here
Can I Track My Order?
  • Yes, you can track your order using the link we supplied once it has been dispatched/shipped.
Which modes of payment are available?
  • We have an Online Banker Transfer System, Card payments, and PayPal Payment System is also one of the safest payment options.
In How Many days i Can return my product?
  • The item must be returned within 30 days of purchase. The entire package should be included with the returned item. For more information click here.
Within how many days refund will be initiated?
  • Within 72 hours of successfully receiving the product (which should be undamaged and include all of the components promised during delivery), a refund will be started.
Can I design my own ring?
  • Yes, we offer customization choices so that customers can design their ideal product. By doing this, you will have the opportunity to speak with an expert and determine the ideal product for your needs while staying within your budget.

Engagement Rings

How much should I spend on an engagement ring?

As a general rule, you should set aside two months of your salary to buy an engagement ring. However, budgeting is always crucial when buying an engagement ring, so set a personal budget before shopping.

How many carats of diamond engagement ring would be perfect?

You might wish to think around a 1.0-carat to 1.50-carat if your fingers are smaller than a 6.5-ring size. You can choose something larger, such as a 1.50-2.0 carat if your fingers are larger than a 6.5 ring size. Remember that the diamond will appear larger on a smaller finger.

How do I choose the perfect diamond engagement ring?

Finding an engagement ring style that complements your partner's taste in jewelry is possible in a number of ways. The jewelry they already own can reveal a lot about their preferences for metals, designs, and even sizing. Finding out your partner's engagement ring style can also be accomplished by subtly inquiring about a dependable friend or family member.

Which diamond shape is popular for engagement rings?

Round-cut always looks proportionate and doesn't dominate the finger, the round diamond looks good on all hand sizes and shapes. The most common diamond cut is the Round-cut diamond.

How do I find the right ring size?

With the help of our blog, you may learn how to determine ring size at home using common materials. Additionally, when the fingers are warm, measure the ring size. Remember to measure several times to ensure accuracy.

How can I make a ring more affordable?

There are various strategies to stay within your budget when purchasing lab-grown diamond rings. For a magnificent ring that is more affordable, options like white gold, fancy-shaped diamonds, or lab-created jewels are popular alternatives.

What metals are used in engagement rings?

The most popular and traditional metal for engagement rings is gold, which comes in three different shades: white gold, rose gold, and yellow gold. The most common type of engagement ring is made of white gold since it closely resembles platinum.

Fine Jewelry

Why select fine jewelry over fashion jewelry?

Fine jewelry can easily last a lifetime and can be mended by a skilled goldsmith or jeweler because it is constructed of sturdy materials. Additionally, the use of precious metals enables the wearer to have the item resized as necessary.

How do I care for fine jewelry?

Look at some of the tips that will help you to keep your jewelry safe.

• Store your jewelry in a clean, dry space.
• Avoid damaging chemicals
• Use mild cleaners for regular cleanings
• Insure your jewelry.

What should I consider when purchasing fine jewelry?

Be on the lookout for high-quality materials and workmanship. Purchasing sturdy, well-made items will ensure that they last for many years and stay fashionable for many years to come. Select jewelry that may be worn in many ways and on various occasions.

Can fine jewelry be customized?

Yes, any type of design you want can be customized according to your requirement. For instance, personalized jewelry may cost more than store-bought items, and prices may differ based on how intricate the design is!

Which is the perfect size for stud earrings?

For diamond stud earrings, the most popular carat weights range from 0.25ct (small) to 1.5ct (big). In general, a 0.25ct diamond is regarded as being extremely small, a 0.50ct stone as being medium-sized, and a 1ct stone as being large. Everything larger than 1ct is really big and spectacular.learn more about 1ct stud earrings cost.

Does the pendant come along with the chain?

No, when you are ordering any style of pendant, the chain is not provided by us but on special request, we can provide you a pendant along its chain but the payment of that is to be done separately.

Can I Wear Fine Jewellery Every Day?

Yes, since most jewelry items never go out of style, they can last a lifetime or more with proper care, and most of all, they can be worn every day with any outfit, Fine Diamond Jewelry is always a sustainable choice.

Is bespoke more expensive?

Yes, bespoke jewelry is more costly than pre-made designs as they are created according to your requirement while also, they take longer to make by hand and the materials are often more luxurious due to greater choice!

How often should I clean my jewelry?

It is recommended to clean the jewelry that is worn daily at least once a week. Additionally, you can clean all of your jewelry once a month.

Natural Diamond

What are loose diamonds?

Diamonds that have been cut and polished but have not yet been set are known as loose diamonds. They can now be integrated into jewelry.

What to look for when buying a loose diamond?

Each stone is different and will have specific requirements for its color, clarity, cut, and weight. Make sure the diamond (or diamonds) you're considering have been evaluated by a specialist before making a purchase. Diamond certification is a grading system created to aid consumers in determining the worth and quality of diamonds.

How much are loose diamonds worth?

Purchasing a loose diamond as resisted to one that is set in jewelry can be less expensive. Online diamond purchases can be expected to cost about 30% less than those made in physical stores.

Which color loose natural diamond is recommended for a 1-carat engagement ring?

The finest value in diamonds can be found in near colorless stones (G, H, I, and J grades). G color appears to be extremely colorless even though it is only one tier below the really Colorless tier.

Does clarity matter while purchasing a loose diamond?

The clarity grade of a diamond is actually a significant factor to take into account regardless of the carat weight of the diamond if for no other reason than the fact that the clarity grade will affect the purchase price.

From where can I purchase the Loose Diamond?

The best location to buy loose diamonds is through a reputable, knowledgeable dealer and Gemone Diamond is one that fulfills all the requirements by providing one of the finest quality natural diamonds at the wholesale price as you will get the experience of purchasing from a direct manufacturer.

How to take care of Loose Diamond?

Simply soaking your diamond once or twice a week in a light degreasing solution, like water with a few drops of mild dish soap, can keep it looking lovely.

Do loose diamonds hold their value?

Without a doubt, the answer is yes. All diamonds have worth, whether they are part of an engagement ring, a family heirloom, or even a loose stone. Simply put, there is always a market for purchasing diamonds since there is a constant need for them.

What are the different kinds of diamond shapes?

The silhouette of the diamonds is referred to as the diamond shape. Princess, Cushion, Heart, Pear, Marquise, Radiant, Asscher, Emerald, Round, Trillion, and Oval are the 11 most common diamond shapes. Every shape has a unique aura of rapture and brilliance, and your personal preferences should play the biggest role in your decision.

Is it safe to buy diamonds online?

When purchasing diamonds online from reputable jewelers, it is safe to do so. With our high-quality images, GIA certifications, and even 360° viewing for many stones, we let you examine your diamond up close. You've come to the perfect site if you're searching to purchase a diamond!

Loose Black Diamond

Are Black Diamonds Real?

Yes, natural black diamonds do exist but are extremely rare, yet the majority of black diamonds on the market today are either superheated or irradiated to a nearly black color.

How much does a 1ct black diamond cost?

the price of 1ct Natural Black Diamond will cost you around $100-$400, as we are the leading manufacturer, our prices are lower than other retailers.

Are Black Diamonds Durable?

Yes. Black diamonds are tough and do not easily scratch. Unlike onyx or black sapphire, they retain their inherent luster and are extremely durable.

Why is black diamond special?

Black diamonds are the perfect choice for anyone who wants their jewelry to stand out from the crowd since they provide an unmatched blend of beauty, quality, and value. Black diamonds are distinctive in that they require less upkeep and cleaning than conventional white or colorless diamonds.

How many types of Black diamonds are?

There are three types of Black Diamond

  • Natural Black Diamond
  • Man-Made Black Diamonds
  • Treated Black Diamonds

Get information about treated black diamond vs natural black diamond

How are black diamonds graded?

Yes, Black diamonds are graded, and the grading is done as AAA, AA, A, B, C, and D... Black diamonds with a flawless clarity grade and a Natural AAAA rating represent the highest quality gem but are often too rare and too expensive.

Salt & Pepper Diamonds

Do salt and pepper hold value?

Yes, as the significance of salt and pepper diamonds goes beyond their sentimental worth. They will have a high market value because they are diamonds, which are long-lasting and distinctive in beauty.

Are salt and pepper diamonds real?

Yes, it is a real diamond. These diamonds are typically lower in quality than traditional white diamonds, but they are still genuine.

get more information about salt and pepper diamonds here.

Do salt and pepper diamonds sparkle?

Salt and pepper stones really indeed glitter. These diamonds have a distinctive brilliance due to the imperfections that scatter light!

Are salt and pepper diamonds durable?

Yes, they are durable. These diamonds are equally as strong as regular diamonds and are composed of the same substance. But if not handled properly, they could be more inclined to harm because they have more inclusions.

Are salt and pepper diamonds worth it?

Salt and pepper diamonds often come at a more affordable price point compared to Natural diamonds.

Are there any flaws in salt and pepper diamonds?

Yes. The salt and pepper diamond's inclusions are what give it its hue. Diamonds with significant black and white inclusions give a distinctive appearance.